Coates Group
Coates Group is a QSR-specialist digital merchandising and technology company headquartered in Sydney, Australia, delivering digital menu boards, self-service kiosks, proprietary Switchboard™ CMS software, traditional signage, and end-to-end managed services. Founded in 1963, the family-owned business has evolved from a signage manufacturer into a full-stack technology partner for global quick-service restaurant brands, most notably McDonald's, with whom it has held a partnership spanning more than 50 years.
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Coates Group's portfolio is organised around two experience environments — Drive Thru and In-Restaurant — delivered through four core product lines plus managed services:
- Digital Menu Boards — indoor/outdoor QSR-engineered digital signage hardware built for durability and global adaptability
- Self-Service Kiosks — interactive ordering kiosks aimed at boosting average check size and reducing wait times
- Switchboard™ CMS — proprietary, web-based, data-driven content management software enabling real-time content orchestration across global restaurant networks (runs on Samsung Tizen via signageOS)
- Traditional Signage — design, manufacture, and installation of physical restaurant and forecourt signage, a 60-year heritage capability
- End-to-End Managed Services — rollout management, installation, content services, monitoring, and support
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