Neon
Neon (also known as Neon Screens LLC, operating as Neon Studios Inc.) is a Phoenix, Arizona-based customer engagement platform vendor founded in 2021 by CEO Eli Chmouni. The company bundles cloud-based digital signage, licensed overhead music, and guest Wi-Fi marketing into a single subscription platform targeted at multi-location SMB and franchise operators across restaurants, healthcare, attractions, athletic venues, automotive, convenience stores, and grocery retail.
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Neon's portfolio is a bundled customer experience platform delivered via a cloud dashboard:
- Digital Signage: Cloud CMS with drag-and-drop content creation, real-time multi-location updates, offline playback, uptime monitoring, and POS integrations (Olo, SpotOn, Toast, PAR); supported on Samsung, LG, and Philips displays plus the pre-configured 'Neon Kit' media player.
- Overhead Music: Commercially licensed, custom-curated playlists managed through the same dashboard.
- Guest Wi-Fi: Captive portal Wi-Fi enabling customer data capture and post-visit email/SMS marketing.
- Neon Plus / Neon Music: An expanded hospitality and in-room interactive service layer referenced on the homepage as an emerging offering.
- Additional capabilities include an app integration marketplace (Zoom, SSO, POS, loyalty platforms), 3-tier network security, and offline failover.
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