Terms of Service

(1) These Terms of Service ("Terms") govern the contractual relationship between Infinity-Edge GmbH ("Provider") and users of the Signage Compass platform ("Platform") and apply to all services offered through the Platform.

(2) The Platform is directed exclusively at businesses, traders, and self-employed professionals within the meaning of § 14 BGB (German Civil Code). Use by consumers within the meaning of § 13 BGB is excluded. By registering, users confirm that they are acting in a professional or commercial capacity.

(3) Any conflicting or deviating general terms and conditions of the user are not recognised unless the Provider expressly agrees to their application in writing.

(4) The English version of these Terms is provided for convenience only. In case of doubt or conflict, the German version is legally binding.

Infinity-Edge GmbH

Robert-Bosch-Breite 4, 37079 Göttingen, Germany

Commercial Register: Amtsgericht Göttingen, HRB 207548

VAT ID: DE369946454

Managing Director: Marco Wassermann

Email: hello@infinity-edge.de

(1) Use of the Platform requires registration. By completing registration, a usage agreement is formed between the Provider and the user.

(2) Registration is permitted only for natural persons who

• are at least 18 years of age,
• have full legal capacity to enter into contracts under applicable law, and
• use the Platform in a professional or commercial capacity.

(3) All registration information must be complete and accurate. Each individual may only create one account. Creating multiple accounts — in particular to circumvent usage limits — is prohibited and may result in the immediate suspension of all accounts concerned.

(4) Accounts are personal and non-transferable. They may only be used by the registered individual. Sharing an account among multiple people (account sharing) is not permitted. The Provider does not offer multi-seat or team accounts unless explicitly provided for in a specific subscription tier.

(5) Login credentials must be kept confidential and protected from unauthorised access. Any suspected misuse must be reported to the Provider immediately. The user is liable for all actions taken using their credentials, unless they can demonstrate that the misuse was not their fault.

(6) The Provider reserves the right to decline registrations without stating reasons.

(7) Marketing communications: The Provider sends only contract-related transactional emails (e.g. account confirmations, invoices, system notifications) by default. Promotional content such as product updates, industry news or offers is sent only if the user has given a separate, explicit consent (Art. 6(1)(a) GDPR). Such consent is voluntary, not required for use of the Platform, and may be withdrawn at any time with effect for the future — via the unsubscribe link in any marketing email or directly in the user's account settings. Details are set out in the Privacy Policy.

(1) Signage Compass is an intelligence platform for the digital signage industry. It includes in particular:

• a catalogue of vendors and products from the digital signage industry,
• an AI-assisted chat function for answering industry questions,
• comparison reports for selected products and categories,
• curated industry briefings and intelligence reports.

(2) The scope of accessible features depends on the user's subscription tier (§ 5).

(3) Content provided on the Platform is for informational and intelligence purposes only. It does not constitute legal, tax, financial, or any other form of professional advice.

(4) The Provider is entitled to expand, modify, or restrict the scope of services with reasonable notice, insofar as this is reasonable for the user. Users have no entitlement to any specific feature, availability level, retention of any particular feature, or use of any specific AI model.

(1) The Platform offers three access tiers:

(2) The stated query estimates are based on average queries. Actual capacity depends on the complexity of each request and may vary. The governing limit is a monthly AI processing budget that pauses automatically once reached.

(3) Unused queries do not roll over to the following month and expire at the end of each billing period.

(4) Current prices are published on the pricing page. All prices are net amounts excluding applicable VAT (B2B service).

(5) The Provider reserves the right to adjust prices with 30 days' notice by email. If the user does not object within that period, the new prices are deemed accepted. In the event of an objection, the user is entitled to cancel their subscription effective at the end of the current billing period.

(1) Payment processing is handled by Stripe Payments Europe, Limited (SPEL), 1 Grand Canal Street Lower, Dublin 2, Ireland. Billing occurs monthly or annually in advance, depending on the chosen billing interval.

(2) By subscribing, the user authorises recurring charges. Card data is processed exclusively by Stripe and never reaches the Provider's servers.

(3) Auto-renewal: Subscriptions automatically renew for the chosen billing interval (monthly or annual) unless cancelled in accordance with § 7. For annual subscriptions, the user will be notified by email at least 14 days before each automatic renewal.

(4) In the event of late payment, the Provider is entitled to suspend access to the Platform until the outstanding amount is settled. Reminder fees and default interest pursuant to § 288 BGB may be charged.

(5) Invoices are issued electronically by email.

(1) Monthly subscriptions may be cancelled at any time effective at the end of the current billing month. Amounts already paid for the current month are non-refundable.

(2) Annual subscriptions may be cancelled up to 30 days before the next renewal date. No pro-rata refund is given for unused months, unless required by law.

(3) The right to terminate for cause remains unaffected. Cause exists in particular where the user breaches these Terms — including creating multiple accounts, misusing the Platform, or violating applicable law.

(4) Following termination, the user's account data will be deleted within 30 days, unless statutory retention obligations apply. The Provider has no obligation to store or make available any data after the contract ends. It is the user's own responsibility to export any desired content before closing their account.

(5) Data export: Before closing an account, users may download their comparison reports as PDF and copy the content of their chat messages. No further automated data export is offered.

(1) New users on the free Explore tier receive a one-time allowance of approximately 5 AI queries. This allowance is lifetime-limited and does not renew monthly.

(2) The trial allowance is tied to the registered email address. Deleting an account and re-registering with the same email address does not restore an exhausted allowance.

(3) Creating multiple accounts with different email addresses to repeatedly claim the free trial allowance is expressly prohibited. Violations entitle the Provider to immediately suspend all accounts involved.

(1) Users agree to use the Platform solely in accordance with these Terms and applicable law. In particular, the following are prohibited:

• automated querying of the Platform (crawling, scraping, bots), unless expressly authorised by the Provider,
• sharing login credentials with third parties or using an account jointly with others,
• using the Platform for unlawful purposes, including the distribution of illegal content,
• circumventing or manipulating security mechanisms,
• reverse engineering the Platform, its content, or its source code,
• submitting inaccurate or misleading vendor information.

(2) Paid subscriptions are subject to fair use. Usage that is clearly intended to exhaust the processing budget for purposes outside normal use — such as mass automated requests — is not permitted.

(3) In the event of a breach, the Provider is entitled to suspend access or terminate the agreement with immediate effect. Claims for damages remain reserved.

(1) The chat function and intelligence reports are powered by AI services from third-party providers (in particular Anthropic, PBC and Voyage AI Innovations, Inc.). By using these features, the user consents to the transmission of query content to those services to the extent required. For details, see the Privacy Policy.

(2) AI-generated responses and reports are for informational purposes only. They do not constitute legal, tax, financial, or any other professional advice. The Provider makes no warranty as to the accuracy, completeness, or currency of AI-generated content.

(3) Users are encouraged to critically review AI-generated content and to independently verify it before taking any business-critical action.

(4) Use of AI-generated content is entirely at the user's own risk. Decisions made on the basis of AI responses or intelligence reports are solely the user's responsibility. The Provider is not liable for any loss or damage arising from reliance on AI-generated content.

(1) All Platform content — including texts, graphics, database structure, trademarks, and design — is protected by copyright and is the property of the Provider or the respective rights holders.

(2) Users are granted a simple, non-transferable right to use the Platform for its intended purpose. Any reproduction, distribution, or public communication beyond this requires the prior written consent of the Provider.

(3) Comparison reports and briefings may be used internally by the user in the course of their professional activities, stored, and shared as PDF. Commercial resale or licensing of this content to third parties is prohibited without the Provider's express written consent.

(4) By submitting vendor information (vendor submissions), the user grants the Provider a non-exclusive, worldwide, royalty-free right to publish that information on the Platform and to use it for the provision of the catalogue.

(1) The Provider endeavours to maintain the highest possible Platform availability but gives no guarantee of any specific uptime level (no SLA). The service is provided on a B2B basis under a best-efforts principle.

(2) Scheduled maintenance will be announced in advance where possible. Short-term interruptions for maintenance or security purposes may occur at any time without notice.

(3) Force Majeure: The Provider is released from its obligations to the extent and for as long as non-performance is attributable to events outside its reasonable control and not foreseeable at the time the contract was concluded. These include in particular: natural disasters, war, acts of terrorism, pandemics, governmental orders or regulatory measures, widespread power outages, cyberattacks on critical infrastructure, and outages of essential third-party services (including cloud infrastructure, AI services, and payment processors). The Provider will notify users of such events and the expected duration without undue delay.

(4) Support is provided by email only. No specific response time is guaranteed.

The collection and processing of personal data in connection with the use of the Platform is governed by our Privacy Policy, which forms part of these Terms. By using the Platform, the user acknowledges the data processing activities described therein.

(1) The Provider's liability is unlimited for damages arising from injury to life, body, or health, and for damages caused intentionally or through gross negligence.

(2) For damages caused by ordinary negligence, the Provider is only liable for breach of a material contractual obligation (Kardinalpflicht) — i.e. an obligation whose fulfilment is essential to the proper performance of the contract and on which the user may reasonably rely. In such cases, liability is limited to the foreseeable, contract-typical damage. In addition, the Provider's aggregate liability for ordinary negligence is capped at the total subscription fees actually paid by the user in the 12 months preceding the event giving rise to the claim.

(3) The Provider is only liable for indirect damages, loss of profit, or other consequential loss in cases of intent or gross negligence.

(4) Exclusion of liability for data loss: The Provider is not liable for the loss of user data or content where such loss is due to the user's failure to take reasonable backup measures or to make timely use of available export functions. In all other cases, liability for data loss is limited to the cost of recovery that would have arisen with regular and proper data backup.

(5) The Provider accepts no liability for the accuracy of AI-generated responses and reports. Users are responsible for business decisions made on the basis of Platform content.

(6) The Provider accepts no liability for the content of third-party websites linked from the Platform.

(7) The above limitations of liability also apply for the benefit of the Provider's employees and agents.

(1) The Provider is entitled to amend these Terms with at least 30 days' notice. Notice will be given by email to the user's registered email address.

(2) If the user does not object within 30 days of receipt of the notification, the amended Terms are deemed accepted. The notification will expressly draw attention to this consequence.

(3) In the event of an objection, the user is entitled to terminate the agreement with immediate effect as of the date the amendments take effect.

(1) Governing law: These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

(2) Jurisdiction: To the extent permitted by law, the exclusive place of jurisdiction for all disputes arising out of or in connection with these Terms is Göttingen, Germany.

(3) Severability: If any provision of these Terms is or becomes wholly or partially invalid, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by the applicable statutory rule.

(4) Dispute resolution: We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration body, as the Platform is offered exclusively to business users.

(5) Language: In the event of any conflict between the German and English versions of these Terms, the German version shall prevail and is legally binding.